Entrepreneurs of the Week: Jennifer & Blair Koss – iKoss Consulting

June 18, 2014

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Launch NY is proud to be working with some of the most promising start-up businesses in Upstate New York. Each week we will bring you an interesting story about people with whom Launch NY is working, and who are shaping the entrepreneurial landscape in Upstate New York.

Jennifer Koss and Blair Koss

Co-Founders and Managing Partners, iKoss Consulting

Jennifer Koss and Blair KossJennifer Koss
Born and raised in Wilson, NY, Jen is the daughter of a retired Air Force General. She has held several positions in the information technology field and became a business process specialist at the age of 25 by undertaking an IT system conversion for Y2K. As an independent process management and design consultant with four full project life cycles under her belt, Jen led multiple major change initiatives including an HR/Payroll implementation effort for a global corporation with more than 100,000 employees and a $3 billion payroll. In 2011, Jen co-founded iKoss Consulting with her husband and business partner, Blair. She enjoys mid-century modern design and decorating, and is past president of the Chautauqua County, NY North Shore Arts Alliance. Jen received a M.S. in Computer Education from the State University of New York College at Fredonia and a B.S. in Business Administration from Roberts Wesleyan College.

Blair Koss
Blair grew up in a small Ohio farming town, the youngest of four children. His entrepreneurial spirit developed early when Blair owned and operated a Lil’Orbits Mini Donuts machine at the age of 14. Throughout his 20-year career in enterprise wide technology projects, he has played a key role in business case realization and management of more than $300 million in project resources. Blair has held senior systems design positions at some of the industry’s most respected companies including Northrup Grumman and Lockheed Martin. As a Principal Consultant in PricewaterhouseCoopers’ Technology Assimilation Practice, he led five Fortune 100 companies through major systems integration and organization change efforts. After his nine year career as an independent business case consultant, Blair co-founded iKoss Consulting with his wife, Jen. He supports his Westfield, NY community through volunteer efforts with the Westfield Development Corporation and chamber of commerce. Blair received a B.S. in Production Operations from The Ohio State University.

About the Company: iKoss Consulting


iKoss ConsultingiKoss is a woman-owned, small business specializing in process and organization change consulting for Fortune 1000 companies within the food service, hospitality, and retail sectors. iKoss clients are unique in that they operate 1000’s of locations, employ 10,000’s of frontline employees, and possess back-office processes that must support massive volumes of information. Through proven experience in operations, finance, supply, and human resources, iKoss consultants help these clients streamline their processes and achieve immediate project goals and lasting, positive change.

iKoss has maintained steady expansion during the past three years in a niche market that focuses on value when hiring outside expertise. To honor this value promise, iKoss invests in Western New York professionals at a competitive rate and then works with east coast companies where consulting fees are higher. iKoss’ innovative remote technology policies foster a 70-80% work-from-home environment for the company’s consultants.

iKoss recently launched a new website, ikoss.com, that features a continuing series of Open Source Knowledge Sharing case studies taken directly from the company’s consulting knowledge base. Through the site’s career center, ikoss.com/careers, the company is expanding its database of professionals who have the proven experience to work with other high achievers in a dynamic team environment. iKoss believes that a great workplace is stunning colleagues.



Launch NY is a non-profit venture development organization with a mission to create jobs by providing guidance, mentoring and investments to help emerging companies succeed within the 27 counties of Upstate New York.